Docracy simple software service agreement

Other Names: IT Service Contract IT Support Contract

What is an IT Service Agreement?

An IT Service Agreement is a legally binding contract that outlines the terms and conditions of IT services between a provider and a client. IT Service Agreements generally include details such as service descriptions, levels, responsibilities, pricing, termination, confidentiality, and compliance. Signing an IT Service Agreement, also known as an IT Service Contract, typically decreases the risk of conflicts in the future, protecting both parties’ rights and interests. This agreement is incredibly common, since so many businesses and organizations often rely on external IT service providers to maintain their technology infrastructure. Unlike a blank PDF template that you may download from another website, your IT Service Agreement comes with the option of Document Defense®, so a Rocket Lawyer network attorney can reach out on your behalf if you don't get paid or experience any other problem. Get started now and we’ll take care of the rest!

When to use an IT Service Agreement:

• You're providing IT products or services to another business.
• You're hiring an IT service provider for a project at your home or business.

Sample IT Service Agreement

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